Privacy Policy

1. Introduction
At XCEL Education, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect
We may collect the following types of personal information:

• Name, email address, phone number, and other contact details.
• Academic and professional details relevant to our services.
• Payment information when you purchase our services.
• Any additional information you provide during interactions with us.

3. How We Use Your Information
We use your information for the following purposes:

• To provide educational consultancy services.
• To process payments and manage transactions.
• To communicate with you regarding our services, offers, and updates.
• To improve our website and services through feedback and analytics.
• To comply with legal obligations and enforce our terms.

4. Data Protection and Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:

• Trusted third-party service providers assisting in our operations (e.g., payment processors, IT support).
• Legal authorities if required by law or to protect our rights.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Your Rights
You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request information on how your data is processed.

8. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

10. Contact Information
For any privacy-related inquiries, please contact us at +86-15718013070.